Terms of service

Glass Puppet Ltd Last updated: July 2026

About Us

Glass Puppet Ltd is a UK-registered independent production company providing video production, motion graphics, VFX, animation, and filmmaking services.

Registered address: 124 City Road, London, EC1V 2NX, United Kingdom. Company registration number: [15039037] Email: hello@glasspuppet.com Website: glasspuppet.com

Scope of These Terms

These terms and conditions govern your use of our website at glasspuppet.com. By accessing or using this website, you agree to be bound by these terms.

These terms relate to the use of our website only. Separate terms and agreements will apply to any professional services or project work commissioned from Glass Puppet Ltd, which will be set out in individual project contracts or heads of terms.

Use of This Website

Permitted use

You may use this website for lawful purposes only. You may:

  • Browse and access content on the site
  • Submit an enquiry via our contact form
  • Share links to our content

Prohibited use

You may not:

  • Use this website in any way that is unlawful, harmful, or fraudulent
  • Attempt to gain unauthorised access to any part of the site or its underlying systems
  • Transmit any unsolicited commercial communications via our contact form
  • Reproduce, copy, or redistribute any content from this website without our prior written permission
  • Use automated tools to scrape, crawl, or harvest data from this website

Intellectual Property

All content on this website — including but not limited to text, imagery, video, motion graphics, design, and code — is the intellectual property of Glass Puppet Ltd or is used with appropriate permission, unless otherwise stated.

Nothing on this website grants you any licence to use, reproduce, or distribute our intellectual property without our prior written consent.

Work featured in our portfolio and showreel remains the creative work of Glass Puppet Ltd. Where work was produced for third party clients, it is shown for the purposes of demonstrating our capabilities only and does not imply any endorsement by those clients.

Contact Form and Enquiries

Submitting an enquiry via our contact form does not constitute a contract, agreement, or commitment of any kind on the part of Glass Puppet Ltd. We will endeavour to respond to all genuine enquiries promptly, but we reserve the right not to respond to any submission.

No information submitted through our contact form should be considered confidential unless a separate non-disclosure agreement has been agreed in writing.

Project and Service Engagements

Any professional engagement with Glass Puppet Ltd — including but not limited to video production, motion graphics, VFX and animation work — will be governed by a separate written agreement between Glass Puppet Ltd and the client.

Until such an agreement is signed by both parties, no commitment to deliver services exists. We reserve the right to decline any project at our sole discretion.

Disclaimer of Warranties

This website is provided on an "as is" basis. While we take reasonable steps to ensure the accuracy of content on this site, we make no warranties or representations, express or implied, regarding:

  • The accuracy, completeness, or currency of any content
  • The availability or uninterrupted operation of the website
  • The fitness of the website for any particular purpose

Limitation of Liability

To the fullest extent permitted by UK law, Glass Puppet Ltd shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from:

  • Your use of or inability to use this website
  • Any reliance placed on content published on this website
  • Any unauthorised access to or alteration of your data

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

Third Party Links

Our website may contain links to third party websites. These are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to update these terms at any time. The date at the top of this page will reflect when they were last revised. Your continued use of the website following any changes constitutes your acceptance of the updated terms.

Contact

If you have any questions about these terms, please contact us:

Email: hello@glasspuppet.com Post: Glass Puppet Ltd, 124 City Road, London, EC1V 2NX, United Kingdom